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Better understand your audience and improve customer experiences

Customer intelligence solutions for marketing organizations

Emplifi Customer Intelligence Solution

With Emplifi's customer intelligence solutions, gain real-time insights that give you a better understanding of your target audience, and use these insights to create more effective marketing strategies, improve customer experiences, and drive better business decisions.

Keep a pulse on your brand’s reputation

Emplifi Customer Intelligence Solution - Keep a pulse on your brand's reputation

Route customer messages to the right teams

Emplifi Customer Intelligence Solution - Route customer messages to the right teams

Better understand your audiences using the power of AI

Emplifi Customer Intelligence Solution - Better understand your audiences using AI

Flexible reporting in one click

Emplifi Customer Intelligence Solution - Flexible reporting in one click

Collect feedback, anywhere your customers are

Emplifi Customer Intelligence Solution - Collect feedback anywhere

Just some of the brands being empowered by the Emplifi Social Marketing Cloud

  • Vivo Logo
  • Domino's logo
  • Benefit Cosmetics logo
  • ASUS logo
  • Miele logo
  • Hardee's logo

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See how Emplifi’s customer intelligence solutions can help power your marketing CX strategies.
Request a Demo of Emplifi Social Marketing Cloud
Emplifi: Why a unified data analytics tool is a must-have for actionable customer insights

Why a unified data analytics tool is a must-have for actionable customers insights

Emplifi Blog: How unifying social media analytics can benefit your brand

How unifying social media analytics can benefit your brand

Emplifi Customer Experience Statistics 2024

Top 35+ customer experience statistics to know in 2024

Why social media is the key to customer engagement

Why social media is the key to customer engagement

Top image: The importance of data security in building brand trust

The importance of data security in building brand trust

EMP366 Social Media Benchmarks 2024 625x417

[Report] 2024 Social Media Benchmarks

Just some of our recent awards

MarTech Breakthrough Awards 2023 - Emplifi (Influencer Marketing Innovation Award)
Emplifi - AI Breakthrough Awards 2023 - Best Text Generative AI Solution
Award - G2: Users Love Us
Award - G2: Leader (Fall 2023)
Award - G2: Easiest to Use (Fall 2023)
Award - G2: Easiest Setup (Fall 2023)
Emplifi - TrustRadius Best of 2023 Badge
Emplifi - TrustRadius Best Value for Price 2023 Badge
CUSTOMER Contact Center Technology Award 2023

Emplifi CX Cloud

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